Energy Way Privacy Policy
Dear User!
We care about your privacy and want you to feel comfortable when using our services. Therefore, below we present the most important information about the principles of our processing of your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the General Data Protection Regulation.
PERSONAL DATA ADMINISTRATOR
TOMASZ SARNA, entrepreneur running a business under the name PHU TOM TRADE Tomasz Sarna, entered into the Central Registration and Information on Economic Activity kept by the minister responsible for economy and maintaining the Central Registration and Information on Economic Activity,
NIP: 991 019 73 45, REGON 161370781, ul. Brzozowa 3, 49-120 Dąbrowa (POLAND)
If you want to contact us regarding our processing of your personal data, please write to us at the following e-mail address: info@energyway.com.pl.
SCOPE, PURPOSE AND BASIS FOR DATA PROCESSING
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Customer data: We process customers' personal data, such as name, surname, e-mail address, delivery address, telephone number, in order to process orders, issue invoices, conduct correspondence and handle complaints. Legal basis: art. 6 section 1 letter b) GDPR.
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Use of the website: We process personal data of users visiting the website, such as IP address, location data, browser information, in order to ensure security, improve the quality of services and analyze website traffic. Legal basis: art. 6 section 1 letter f) GDPR.
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Marketing: If the user consents, we process personal data for the purpose of sending commercial information, special offers and newsletters. Legal basis: art. 6 section 1 letter a) GDPR.
RIGHTS OF THE DATA SUBJECTS
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Right to access data: You have the right to access your personal data processed by EnergyWay and to receive a copy of your personal data.
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The right to rectify data: You have the right to request rectification of your personal data if it is incorrect or out of date.
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The right to delete data: You have the right to request the deletion of your personal data when processing is no longer necessary to achieve the purposes for which it was collected.
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Right to restrict processing: You have the right to request restriction of the processing of your personal data in certain situations.
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Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
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Right to object: You have the right to object to the processing of your personal data in cases specified by law.
COOKIES AND SIMILAR TECHNOLOGIES
What are cookies?
Cookies are small text files that are saved on the user's device when visiting a website. Cookies may store various information such as identification data, user preferences, session information and other data that may facilitateuse the website.
What Types of Cookies Do We Use?
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Session Cookies: These are cookies that are deleted when the user closes the browser. They are mainly used to track user activity during the current session.
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Persistent Cookies: These are cookies that remain on the user's device for a specified period of time, even after closing the browser. They are used to store user preferences and website settings.
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Analytical Cookies: They enable the collection of statistical data on the use of the website, such as the number of visits, time spent on the website and the pages visited by the user.
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Marketing Cookies: They are used to deliver personalized advertisements and analyze the effectiveness of advertising campaigns.
How to Manage Cookies?
The user can manage cookies using the settings of his web browser. There you can disable cookies, delete existing cookies or set notifications about attempts to save new cookies. Instructions on how to manage cookies can be found in the "Help" section of most web browsers.
Why Do We Use Cookies?
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Improving the Site: Cookies help us improve our site, tailoring it to users' preferences and needs, and identifying technical problems.
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Traffic Analysis: Analytical cookies allow us to analyze site traffic, helping us optimize the site and deliver better content.
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Marketing: Marketing cookies enable the delivery of personalized advertising and the measurement of the effectiveness of advertising campaigns.
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Security: Cookies are also used to ensure user security, for example by detecting unauthorized login attempts.
Third Party Cookies
Our website may use cookies from third parties, such as Google Analytics, to collect statistical data and deliver personalized advertising. You can manage your advertising preferences through your Google account settings.
Consent to the Use of Cookies
By using our website, you consent to the use of cookies in accordance with this Privacy Policy. If the user does not agree to the use of cookies, he should change his browser settings or refrain from using the website.
DATA SECURITY
General Safety Rules
EnergyWay attaches great importance to protecting the privacy and security of users' personal data. We have implemented a number of technical and organizational measures to ensure the highest level of protection of personal data and minimize the risk of loss, damage, unauthorized access, disclosure or other forms of incorrect processing.
Data Encryption
All data transferred between the website and the user is encrypted using SSL (Secure Socket Layer) technology, which ensures data protection against interception by third parties.
Password Protection
User passwords are stored in encrypted form and access to the account is only possible after entering the correct password. Users are advised to use strong passwords and change their passwords regularly to increase security.
Firewalls and Antivirus Systems
Our systems are protected by firewalls and advanced anti-virus systems, which are regularly updated to provide protection against the latest threats.
Access Control
Access to users' personal data is strictly limited to authorized EnergyWay employees who need access to this data to perform their duties. All employees are obliged to maintain the confidentiality of personal data and comply with the company's security policy.
Regular Security Audits
We conduct regular security audits, including penetration tests and risk assessments, to identify and minimize potential threats to the security of your personal data.
Incident Response Procedures
If a personal data security breach is detected, EnergyWay immediately takes action to identify and stop the breach, as well as to minimize the damage. Where necessary, we inform users and relevant authorities about a breach in accordance with applicable law.
Education and Awareness
We conduct regular training for our employees on information security and personal data protection to increase awareness and ensure compliance with best security practices.
Data storage
Personal data is stored securely and only for the period necessary to achieve the purposes for which they were collected, unless applicable law requires a longer storage period.
CHANGES TO THE PRIVACY POLICY
Updates and Changes
EnergyWay reserves the right to make changes and updates to the Privacy Policy at any time to reflect changes in our privacy practices, changes in the law, or the introduction of new services. Any change will result in an update to the "last updated" date at the end of this document.
Informing about Changes
In the event of significant changes to the Privacy Policy, users will be informed of this fact by placing a clear notice on the website's home page, sending an e-mail, or through other appropriate communication channels, depending on the available contact details and user preferences.
Acceptance of Changes
By continuing to use our website after any changes to our Privacy Policy have been made, you accept those changes. If you do not agree to the amended provisions of the Privacy Policy, you should stop using our website and services.
Availability of the Privacy Policy
The current version of the Privacy Policy is always available on our website. Users can download, print and save the Privacy Policy for their needs.
Transitional period
For each significant change to the Privacy Policy, there will be a transition period during which users will have the opportunity to familiarize themselves with the new provisions before they enter into force. This period will last at least 30 days from the date of announcement of the changes.
PAYMENT METHODS ON OUR WEBSITE
EnergyWay offers various payment methods such as credit/debit card payment, bank transfer, online payment and others. All transactions are encrypted and protected using security technology. Payment data is processed by authorized payment service providers and is not stored by EnergyWay.
Available payment methods:
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Bank Transfer: You can pay directly to our bank account. Your order will be shipped once payment has been received in our account.
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Payment by Card: We accept payments by credit and debit cards. Transactions are processed by an authorized payment service provider.
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Online Payment: We offer the option of paying through various online payment systems, such as PayPal, Przelewy24, or PayU, which enable quick and safe payment.
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Blik: For mobile users, we offer the option of paying using the Blik system.